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  • People want AI to keep quiet
  • People want AI to keep quiet
    Robotic Industries Association (2017) ©

People want AI to keep quiet

Despite the hype around creating bots that can effectively chat with humans, nothing pleases people more than bots that don’t speak at all. In the complex puzzle of fitting AI into our lives, consumers seem to value tech that can make life easier while blending into the background.



  • Chatbots don’t understand social cues Chatbots don’t understand social cues

    Robots in group chats are making awkward comments, bringing up the question of how to teach a bot the art of discretion. Although developers are working on the issue, the shortcomings of AI in social situations resonate with a wider public scepticism of non-human service.

  • The Kirobo Mini will be your robot friend The Kirobo Mini will be your robot friend

    Toyota has created a pint-sized robot that will chat with its owners and gradually learn about them, mimicking the organic progression of real human relationships. The Kirobo Mini is pushing people to rethink the value of robotics, shifting from objective functions to social companionship.

  • Article image Why would you want to chat to a bot?

    The number of people using messaging apps is set to hit two billion by 2018, so it’s no wonder brands want to get in on the action. Major tech players are touting chatbots as the next big thing, but can they really revolutionise online interactions, or are they just part of an industry-driven pipe dream?

  • Article image Can we trust robots?

    As our lives become more automated, the consumer robotics industry is only set to grow. But something is holding the market back – people find it difficult to trust these machines, especially in their homes and offices. Why do they make us uneasy, and what will convince people to trust robots?