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  • Citibot uses AI to answer queries on local issues
  • Citibot uses AI to answer queries on local issues
    Strelka Institute (2018) ©

Citibot uses AI to answer queries on local issues

Through Citibot, Americans can send their local government questions in the form of text messages, and receive responses in real time. By using AI to supplement – rather than replace – official representation, the app makes the most of AI’s convenience without provoking dystopian fears.



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